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Questions and answers
Answers to the questions international patients ask most often. Cannot find yours? Ask us on WhatsApp.
General questions
How much does the doctor review cost?
The review of your reports, the treatment plan and the cost estimate are free and without obligation.
Do I pay you or the hospital?
You pay the hospital directly for your treatment, based on a written estimate you receive before you travel.
Which hospitals do you work with?
We work with accredited multi-specialty hospitals in Chennai. Your plan names the hospital and the specialist so you can check them yourself before deciding.
How quickly will I get a reply?
Usually within 48 hours of receiving complete reports. Urgent cases are prioritised.
Can family members travel with me?
Yes. Family members can apply for an e-Medical Attendant visa linked to your visa.
What language will the doctors speak?
Doctors in Chennai speak English. If you need an interpreter for another language, tell us and we will try to arrange one.
Is my medical information kept private?
Yes. We share your reports only with the doctors and hospitals reviewing your case, and only with your agreement.
What if I need treatment that is not listed on the website?
Send your reports anyway. Our doctor will tell you whether the treatment is available in Chennai and what it involves.
Knee replacement
Can I have both knees replaced on the same trip?
Yes, if you are medically fit. Many international patients choose bilateral knee replacement to avoid a second journey. The surgeon decides after your check-up whether both knees can be done together or a few days apart.
How soon can I fly home after knee replacement?
Most patients fly home around 2 to 3 weeks after surgery, once the wound has healed and stitches are out. We advise compression stockings, moving your legs and drinking water on the flight to reduce the risk of blood clots.
Is knee replacement painful?
There is pain after surgery, but modern pain control, including nerve blocks and medicines, keeps most patients comfortable enough to walk on the first or second day.
How long does a knee implant last?
Most modern knee implants last 15 to 20 years or more, depending on activity, weight and bone quality.
Hip replacement
I am young and have AVN of the hip. Do I need a replacement?
Not always. In early AVN, joint-saving procedures may help. In advanced AVN with collapse of the hip, replacement usually gives the best result. An MRI helps the surgeon decide.
When can I fly home after hip replacement?
Usually 2 to 3 weeks after surgery, once you walk confidently and the wound has healed.
Can both hips be replaced on one trip?
Sometimes. It depends on your fitness and the surgeon's advice. Both hips may be done together or a week apart.
Heart bypass surgery (CABG)
Should I have bypass surgery or angioplasty?
It depends on how many arteries are blocked, where the blockages are, and whether you have diabetes. After reviewing your angiogram, the heart team recommends the option that gives you the best long-term result.
I have not had an angiogram yet. Can it be done in Chennai?
Yes. The angiogram can be done in Chennai on arrival, and treatment is planned from the results. Your plan will include this step.
When can I fly home after bypass surgery?
Usually 3 to 4 weeks after surgery, once your cardiac surgeon confirms you are stable and the wounds are healing well.
Angioplasty and stenting
Can the angiogram and angioplasty be done on the same day?
Often yes. If the angiogram shows a blockage suitable for a stent, the cardiologist may proceed in the same sitting after discussing it with you.
How long will a stent last?
A stent stays in the artery permanently. Keeping the artery open long-term depends on taking your medicines, controlling sugar, blood pressure and cholesterol, and not smoking.
Cancer treatment
Can I get a second opinion without travelling?
Yes. Send your reports on WhatsApp. Our doctor reviews them with a cancer specialist and sends you an opinion and treatment plan before you decide to travel.
Why do you ask for the biopsy slides and blocks?
The pathologist in Chennai re-examines them to confirm the exact type of cancer. This sometimes changes the treatment plan, so it is worth bringing them.
Can family members stay with me during treatment?
Yes. Up to two attendants can usually come on an e-Medical Attendant visa. We help arrange a stay near the hospital.
Spine surgery
How soon can I walk after spine surgery?
Most patients walk the same day or the next day after minimally invasive surgery, and within 1 to 2 days after fusion surgery.
When can I fly home?
After minimally invasive surgery, often within 7 to 10 days. After fusion, usually 2 to 3 weeks. After scoliosis correction, 3 to 4 weeks.
Kidney transplant
Can a friend donate a kidney to me?
For foreign nationals, Indian law generally requires the donor to be a close relative. We will tell you what is possible in your situation after reviewing your documents.
Does the donor and patient need the same blood group?
Usually a compatible blood group is needed. Some centres can perform ABO-incompatible transplants with special treatment before surgery. The transplant team will advise you.
Is it safe for the donor?
Kidney donation is generally safe for a healthy donor. The donor has detailed tests first, and most donors live normal lives with one kidney.
Liver transplant
Does the donor's liver grow back?
Yes. The remaining part of the donor's liver regrows to near-normal size within a few months, and so does the part given to the patient.
What happens after I go home?
You take anti-rejection medicines for life and have regular blood tests. We help coordinate follow-up between the Chennai team and your local doctor.
IVF and fertility treatment
How long do we need to stay in Chennai for IVF?
Usually about 3 to 4 weeks for one cycle. If stimulation is started at home under the specialist's guidance, the stay can be shorter.
What is the success rate of IVF?
Success depends mainly on the woman's age, egg reserve and the cause of infertility. The fertility specialist will give you a realistic estimate after reviewing your reports.